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Senior Manager Growth %26 Capability

Westpac Group - Sydney, NSW

Banking & Finance
Source: uWorkin


Senior Manager Growth & Capability

How will I help?

The Senior Manager, Growth and Capability is critical in helping our Business Direct team deliver on its Growth strategy as well as having overall responsibility for learning and capability pathways. Supporting a range of Growth initiatives, you will play a pivotal role in designing, governing, and operationalising a Sales and Lending pathway in a multi-brand, multi-channel environment. You will be responsible for sales governance, implementing lead/referral processes, as well as overseeing the learning and development pathway within the broader Business Direct and Business Services team.

What’s in it for me?

You’ll play an important and significant part in the future of a business that has been around for 200 years. Our purpose is Helping Australians Succeed – it’s what we do, who we are and why we come to work everyday. So, we’ll back you in the development of your career, with internal career prospects and flexible working. You’ll also be backed by a fantastic team of people in a can-do, supportive structure.

What do I need?

  • Previous experience in an operational role or preferably in a multi-channel / contact centre environment
  • Demonstratable experience leading sales growth, ideally in a multi-channel environment.
  • Solid understanding of capability development strategies, learning pathways and their associated methodologies
  • Highly developed and professional interpersonal skills, including strong relationship development and management skills
  • Experience with driving change and transformation in complex environments
  • Strong business acumen and commercial mindset
  • Intermediate to Advanced skills in Excel and PowerPoint desirable

What is it like to work there?

As well as good pay and a great culture, joining the Westpac family means you’ll get some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We’ll even pay you to do volunteer or community work. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

How do I Apply?

Start here. Just click on the APPLY button.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply.

The health and wellbeing of our employees is our priority and we will ensure that physical distancing requirements are met in all our workplaces if required.

Westpac Group