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Senior Change Manager

Westpac Group - Sydney, NSW

Source: uWorkin


Senior Change Manager

12 months Fixed Term contract

How will I help?

In this fast paced and exciting role, you will be focused on supporting the changes required with the implementation of Westpac’s biggest transformation Project – Customer Service Hub. As a CSH Senior Change Manager you will exhibit passionate frontline/operations acumen and a desire to do things differently. You will have passion and creativity to shape a change approach which is truly memorable to ensure the change transition embeds. The aim is to create beautiful user experiences through every change and communication channels and touch points.

What’s in it for me?

Joining Westpac has many benefits besides building a long and stable career. You will be able to purchase leave to facilitate your dreams or obligations and you’ll be encouraged to participate in the community through paid volunteer leave and secondments. You will also be entitled to a suite of online learning, training modules and career planning tools to grow with us.

What do I need?

To succeed in this role, you will bring strong change experience along with a strategic mindset. You will also have demonstrable experience in managing highly complex change initiatives with a proven ability to successfully transition people and the business from a 'program' mode to BAU. You will need to have strong communication skills, strong stakeholder management skills and have worked in an agile project development environment. Additionally, you will also need to have strong data analytics skills and the ability to identify change risks as well as working with training and communications to ensure all materials are up to date. Postgraduate qualifications in Change Management, PROSCI or a Degree in related field such as Business, Psychology or HR is highly desirable.

What’s it like to work there?

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

The health and wellbeing of our employees is our priority and we will ensure that physical distancing requirements are met in all our workplaces as long as required.

Westpac Group