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February

Senior Marketing Manager - Campaign %26 Customer Growth

Westpac Group - Sydney, NSW

Banking & Finance
Source: uWorkin

JOB DESCRIPTION

Senior Marketing Manager - Campaign & Customer Growth

How will I help?

You will be responsible for executing the Auto Finance acquisition, growth, and campaign strategy. You will identify and deliver improved customer experiences through customer journey mapping, complaints and competitor insights analysis

You will collaborate with key stakeholders in Auto Finance on defining, executing, and delivering key initiatives to drive sustainable growth, customer acquisition and marketing propositions

You will partner with product and pricing to deliver acquisition initiatives and improve customer journey with particular focus on improving origination and conversion experiences within the Auto Finance product suites. You will report and track initiatives on customer metrics and create marketing briefs to achieve growth goals.

What’s in it for me?

Joining Westpac has many benefits besides building a long and stable career. You’ll be able to purchase leave to facilitate your dreams or obligations and you’ll be encouraged to participate in the community through paid volunteer leave and secondments. You’ll also be entitled to a suite of online learning, training modules and career planning tools to grow with us.

What do I need?

Previous experience in a customer acquisition/ growth /marketing role within the banking/financial services sector highly preferred. You will have strong expertise in customer acquisition and growth strategy development. You will be customer focused and have solid commercial acumen. Knowledge and experience working within a risk management framework and regulatory environment highly desired.

You will be proactive in nature to lead and drive business outcomes. You will have exceptional relationship and stakeholder management skills and influencing ability. Tertiary education qualifications highly regarded

What’s it like to work there?

We aim to provide a supportive team to help us reach our purpose of Helping Australians Succeed. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

Westpac Group

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