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February

Ba/cx/ux Designer

FAIR Consulting Group - Dunnstown, VIC

IT
Source: uWorkin

JOB DESCRIPTION

We are currently looking for a talented CX/UX Designer to join our team in Melbourne on a permanent basis. To succeed in this role, you will be a highly motivated, passionate and ambitious team player with a strong CX/UX design background with experience as a Scrum Master/Agile BA. You live the motto of practicing what you preach by delivering outstanding results and the best customer experience to our customers.

Responsibilities:

  • Analysing and visualising customer journeys

  • Reviewing and adhering to branding guidelines and ability to align the look and

  • feel across several brands and products

  • Creating designs for customers in an eCommerce and business process

  • engineering context

  • Working closely with stakeholders across the business to understand the

  • customer vision and business requirements to translate into digital experiences

  • Identifying and documenting epics and user stories

  • Sprint planning and workshop facilitation

  • Working closely with the product owner and development team to deliver

  • sprints with a seamless customer journey in focus

Required skills:

  • 3 + years experience in CX/UX roles with proven end-to-end experience

  • creating elegant, clear, and engaging digital experiences;

  • Extensive hands-on experience with digital design tools such as

  • Adobe Creative Suite, Figma or Sketch;

  • Experience working effectively in a multi-disciplinary team comprised of

  • business analysts, product owners, digital marketing experts, and web developers;

  • Experience running design thinking workshops leveraging technologies such as

  • MIRO;

  • Strong communication and presentation skills and a passionate, creative,

  • and energetic personality

  • Has experience working as a Business Analyst or Scrum Master on projects

  • Web technologies (e.g., HTML5, CSS) and responsive page design

  • Working in an agile and fast-paced project environment

Desirable skills:

  • Has experience working as a Business Analyst or Scrum Master on projects

  • Web technologies (e.g., HTML5, CSS) and responsive page design

  • Working in an agile and fast-paced project environment

  • Experience from larger-scale customer experience or digital transformation

  • initiatives is highly regarded

  • Adobe Creative Suite-3yrs+ (InDesign)

  • Digital whiteboards MIRO 3

About FAIR Consulting Group:FAIR Consulting Group is an IT and Management consulting firm. Based in the heart of Sydney CBD we as an organisation is a team of young, energetic, passionate and result driven professionals who aim to design and build end-to-end Customer Experience solutions leveraging state-of-the-art omni-channel Commerce, CRM and Marketing platforms.

We work agile and evolve with the latest technologies to develop customised solutions for our clients. Our clients range from big corporate to medium-sized businesses across multiple industries. We provide implementation, integration, QA and advisory services with a focus on quality and value for our customers.

Our company lives and breathes one core value statement, to always be:
"FAIR – to our Employees, Customers, Partners and to the Community"

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