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February

Junior Validation Officer

Accenture - Melbourne, VIC

Executive & Strategic Management
Source: uWorkin

JOB DESCRIPTION

Job Description
Junior Validation Officer
Key Responsibilities:

  • They will be accountable for all pre-readiness checks where there are specific requirements attached to work orders that are to be addressed to allow right first-time completion.
  • The Work Order Validatio / Pattern Officer will perform detailed data analysis of work orders to identify high level patterns requiring action. Patterning will consider but not be limited to key fields such as location, work type, SLA due date, and appointment due date/window.
  • The role will use historic work order demand data which considers weather impacts or similar events to inform development of new patterning scenarios and maximise opportunities to reduce field truck rolls and/or reduce travel required by linking or packaging up work orders in nearby locations e.g. same street address or related faults.

Experience Required:

  • 1-3 years' experience in Telecom/Field operation services
  • Sound Excel and PowerPoint skills
  • Strong communication & customer service skills
  • Collaboration skills to achieve results in an inclusive manner
  • Ability to multitask and proactively identify operational risks
  • Ability to individually solve problems using analytical tools and identify practical actions.
  • Degree or diploma in Engineering, Networking, Communications, Information Technology
  • Strong analytical capabilities, ability to interpret data, and ability to provides business (operational and financial) recommendations to mitigate business and operational risks

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About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com .
At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.
We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs - every decision, every day - and feel free to speak up and to act.
We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect infomation that allows us to track the effectiveness of our Inclusion and Diversity programs.
Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.
Ash McGann i s the Recruiter managing this role. As the team experience high volumes of applications, we appreciate your patience to allow for a fair and timely process.

Melbourne, VIC

Executive & Strategic Management




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