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Quality Assurance Manager

All 4 People - Perth, WA

Any Industry
Source: uWorkin


  • NFP organisation - Salary Packaging available
  • Auslan training provided
  • Wembley location

Use your extensive Quality Assurance experience, responsible for overall quality assurance, compliance and delivery to ensure a positive accreditation in March 2021. - Must have experience auditing against the NDIS standards

Our client is a NFP community based organisation that has been supporting the Deaf and Hard of Hearing for almost 100 years. Its purpose is to foster a community of communication without limits, and it provides services for all members of the community through four different arms:
  • Auslan Interpreting and Deaf Interpreting
  • Community Services
  • NDIS support and assistance
  • Auslan and training resources
In this role you will be a member of the Executive Team working in close partnership with the GM Service Delivery and GM Corporate Services. If you are not already Auslan proficient, training will be provided.

Duties and Responsibilities:
  • Achieve successful accreditation against National Standards
  • Manage the successful navigation of service delivery audits, including the National Quality and Safeguarding Audit
  • Implement and maintain a Clinical Governance Framework
  • Managing high levels of clinical governance compliance and delivery
  • Overall quality assurance and continuous improvement, including staff training
  • Ensuring the organisation effectively manages its risks and opportunities
  • Safely and sustainably implementing new, and improving existing, services that meet the needs of the community and support the achievement of our purpose
  • Maintaining strong corporate governance and policy management practices across the organisation
  • Conduct all activities in compliance with relevant legislation, including EEO and OHS
Essential Criteria:
  • Demonstrated experience in quality, risk, compliance or audit and accreditation processes- MUST HAVE experience auditing against the NDIS standards
  • Understanding of the regulatory and compliance frameworks and standards
  • High level communication skills, written and verbal
  • Attention to detail and time management skills
  • Demonstrated leadership and relationship building skills, including problem solving and the ability to provide accurate advice to Management
  • Significant and demonstrated experience in stakeholder management and relationship building
  • Excellent computer skills including MS Office
  • Valid Police Clearance and Working with Children Check
If you are looking for an exciting opportunity to apply your experience in an environment that will challenge and reward you, please send your current resume and cover letter explaining why you should be considered for the role.