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Bank Services Lead

RACQ - Brisbane City, QLD

Banking & Finance
Source: uWorkin



RACQ Bank in 2021 contiues to drive growth, resiliance and optimisation for our Members, with this purpose remaining at the forefront of our Bank Services. In line with this purpose we have an opportunity within the Bank Resiliance team for a Bank Services Lead. Bank Services Lead’s key focus is to lead key objectives to support bank teams with execution of a member driven strategy through the implementation of effective and efficient key strategies encompassing a financial wellbeing lens, operational plans, processes and procedures for the Bank in a continuous improvement project and standards delivery style capacity. This role is ideal for a banking specialist with experience in/looking to continue to drive change in Bank Services.

This is a full time, parental leave cover until 26th March 2022.

About You

  • 3-5 years relevant knowledge and experience of banking sector retail sales / service operations capacity.
  • Excellent analytical, organisation and prioritisation skills.
  • Strong stakeholder management skills and people engagement capability.
  • Experience in change management practices.
  • Demonstrates a strong ability to read, analyse and communicate written and verbal information.
  • Experience in working in cross-functional teams.
  • Demonstrated ability to work in a fast paced and demanding environment.
  • Demonstrated experience supporting teams.

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance.

There are plenty of other perks to.

Onsite parking, employee gym & café. Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family. Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more

Ready to apply? You’ve got this.

Applications close: Friday 5th March 2021

Please Note: you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process.

RACQ is a Circle Back Initiative employer – we commit to respond to every applicant.

If you would like further information, please contact Michaela Marks from Talent Delivery [email protected]

Work Locations 

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113