uWorkin

• Cutting Edge Solutions
• Award Winning Team
• Ongoing Certifications and Development Provided

Your New Employer

Offers one of the most innovative and dynamic environments to exercise capability. With a long history, superb vendor partners and an exceptional reputation for great solutions, this organization has become an employer of choice for those technical professionals seeking a top level environment to further their budding capabilities. Due to consistent growth, a rare opportunity has arisen for an experienced L1 Support Engineer to work across a valued client base, supporting Microsoft solutions.

Your New Position

Will see you operating in a cutting edge team environment dealing with leading technologies.

• Your work will focus on supporting existing, valuable customers as the frontline contact for issues escalation for L1 support.
• You will field calls from a range of different clients, assessing their issues and providing a remedy or bringing the problem to the relevant technical resource within the engineering team through escalation.
• You will be aligned with accounts and be expected to form and maintain ongoing, trusting relationships with individual stakeholders.

Experience Required

To be considered for this role, you must be able to demonstrate:

• Experience working in a structured support environment - ideal
• A technical background in Microsoft - AZ-900, MD-100 and MD-101 - ideal
• Exceptional communication skills and strong customer service orientation
• A natural flare for problem solving

This role is sure to attract attention. Apply now in the first instance to organise a confidential discussion.

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