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It Support Engineer

Peoplebank - Australia,

Source: uWorkin


IT Support Engineer

About the role

Ensuring a reliable and responsive ICT service to meet the requirements of IT business customers and maintained at high levels of systems and networks availability and security through optimal system management processes.


  • Participate in the deployment, monitoring, maintenance, development, upgrade, and support of all operational IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals.
  • Provide expertise and support during systems upgrades, installations, conversions, and file maintenance.
  • Contribute to systems development, enhancement and the integration of new systems with existing systems.
  • Ensure relevant telecommunications or IT infrastructure appropriately supports business continuity.
  • Contribute to development of ICT standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.
  • Contribute to the provision of end-user services, including help desk and technical support services.
  • Manage ICT hardware / software assets and inventorys.
  • Manage and deploy mobile device and applications via MS inTune MDM.

Skills and experience

  • Minimum 3 years experience in IT service related roles.
  • Demonstrated experience working with enterprise MS server and desktop operating systems.
  • Demonstrated experience administering Microsoft Active Directory systems.
  • Tertiary qualifications in computer science, information systems, or equivalent education and experience, along with advanced technical credentials.
  • ITIL v3 Foundation Certificate or experience with ITSM processes.
  • Previous experience with Microsoft Exchange and SharePoint.
  • Previous experience with Microsoft Azure.

For more information or a confidential discussion, please contact Bharti Chandramouli on 30037643 quoting reference 208773.

To apply please click the 'Apply Now' button.