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Switchboard Casual

Northern Sydney Local Health District - Sydney, NSW

Health, Medical & Pharmaceutical
Source: uWorkin


We are seeking a Casual Telephonist for the Switchboard at Hornsby Hospital. The position plays a vital role in ensuring Switchboard is covered over a 24hr period and requires the applicant to be available to cover planned or unplanned leave.

As a casual there are no set shifts. The position requires the successful applicant to be available to cover any of the three shifts covering the 24hr day: 0600 – 1430, 1345 – 2215, 2200 – 0630.

We are looking for a warm and friendly person whose focus on customer service is to provide a professional and courteous service to our patients and staff. If you feel you have attributes and wish to help us develop and maintain a service of excellence, then please submit your application for consideration.

Employment Type: Casual
Position Classification: Telephonist Level 2
Remuneration: 28.84 - 30.08 per hour
Hours Per Week: Varies
Requisition ID: REQ215307

Where you'll be working
Hornsby Hospital Switchboard 

What you'll be doing
Switchboard operators answer both incoming/outgoing calls, interpret daily medical rosters and activate Emergency 2222 calls via the paging system.

Operators ensure calls are answered and transferred promptly, monitor alarms and issue/report pagers for repairs.

Candidates will need to meet the following criteria:

  1. Consistently demonstrates behaviours that reinforce the CORE Values of our organisation; Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviours with all stakeholders; colleagues, direct reports, as well as our patients and consumers, and those that care for them.
  2. Demonstrated Switchboard experience.
  3. Excellent organisational and time management skills, ability to prioritise tasks.
  4. Computer literacy (with accurate keyboard/data entry skills), database experience and attention to detail.
  5. Demonstrate a flexible work attitude and available to work a variety of shifts.
  6. Ability to work independently and as part of a team in a fast paced and challenging environment.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Marie Perkins on [email protected] or 9485 6665

Applications Close: 5 March 2021

Sydney, NSW

Health, Medical & Pharmaceutical


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