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Senior Digital Account Manager

Simplified Recruitment Solutions - South Melbourne, VIC

Source: uWorkin


Join a fast-growing and agile digital marketing agency located in Frankston, overlooking Port Phillip Bay. With an established business that is well known throughout the Melbourne area for great quality websites and top tier PPC management services.
Being a small team that likes to offer truly exceptional service to clients, and very selective about who they work with. Their motto is ‘Good Work for Good People’. That means they don’t just work for any business that comes across their path, they choose partners that are doing good in the world and are great fun to work with.
This successful company doesn’t employ a typical ‘account manager’ & ‘technician’ structure. If you’re doing the work, you’re also the one communicating with the client. This means the account managers can always speak from a place of knowledge, anywhere and anytime.
The Core Benefits

  • They limit the amount of clients allocated to each account manager to ensure they’re giving every client the attention they deserve. They also maintain a high-quality client portfolio.
  • They offer flexible working arrangements (the team regularly works from home 1 day each week).
  • Bright and airy rooftop office with a great view overlooking all of Port Phillip Bay! Monthly team activities, quarterly team-building outings. Plus a fun team to work with who will always have your back.
  • Great growth, career development opportunities and exclusive events from industry partner companies who can also assist in adding value to their clients as they see fit.
  • The team is growing so there is always room for growth inside of the company
  • The teamwork closely with their in-house web development team to ensure they are helping clients to both improve and capitalize on their online presence.
  • They value diversity and are an equal opportunity employer. Consistent with their pledge of ‘Good Work for Good People’, each employee can choose a cause they would like them to contribute to so that they are making real impacts across Australia and beyond.

Key roles and responsibilities:

  • Google Ads management and optimisation for a portfolio of clients across multiple industries, including a mix of B2B and B2C businesses.
  • Working with the Google Australia team to stay up to date with industry trends, and give clients access to beta features etc.
  • Proactively managing client relationships with consistent meetings and reporting.
  • Proactively giving strategic advice to clients whilst consistently adding value in any area we see fit, even outside PPC and digital.
  • Proactively assisting clients with improving their online user experience.
  • Assisting with onboarding new clients.
  • Where possible, suggesting additional services to clients (even if not provided by us), that will actually add value.
  • Staying up to date with the core knowledge needed to be an effective digital marketing account manager.

The team are looking for a self-driven senior digital account manager.
Ideally, you will have 3+ years of agency experience managing Google Ads/PPC accounts, preferably with client budget accounts of $30K+ for an immediate start
Great interpersonal skills are incredibly important within this role, as you’ll be dealing with several key clients day to day. Building and maintaining relationships with these clients will be incredibly important, as well as driving their advertising performance in every way possible.
Seeking someone that truly lives and breathes the web! If you’re a data nerd, and love having real flexibility as well as making a difference to your clients’ businesses, this role is for you.
Only short-listed applicants will be contacted.
All short-listed applicants will be required to complete a recorded video interview (you will be contacted if this is required).
Permanent residents and citizens of Australia only.