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Credit Officer - Non Majors

WesTrac - Perth, WA

Customer Service & Call Centre
Source: uWorkin


As one of the largest authorised Caterpillar equipment dealers in the world, WesTrac provides customers with a wide range of machinery and construction equipment as well as comprehensive whole-of-life management solutions designed to make owning and operating equipment as easy, profitable and safe as possible.

Reporting to the Credit Manager, the Credit Officer is accountable for coordinating and reconciling debtor accounts assigned to their allocated ledger. Included in the responsibilities area actioning a daily work list containing overdue customer information, resubmissions (follow ups) and disputes, maintain effective and appropriate contact with customers for collection of monies due now or in the future and respond to customer queries and provide requested documentation.

This role is high volume and requires someone with a can-do attitude and the ability to communicate effectively with our key customers and stakeholders. This position works in a fun and social team and offers flexibility with an option to work from home 1 day a week.

To be successful the following is required:
Previous experience in Credit role managing allocations, collections and credit disputes
Experience working with a large ERP, preferably SAP highly desired
Well-developed Reconciliation and problem-solving skills
Excellent communication skills (written, verbal and interpersonal)
Excellent customer service skills with the ability to build and maintain successful working relationships
Ability to work successfully within a team and autonomously

WesTrac offers many benefits which include:
Supportive work environment and career progression opportunities
Flexible work arrangements
Income protection Insurance
Paid parental leave
Discounted CAT products
Partner Discount network
Further education assistance
Salary sacrificing options i.e. airline memberships, motor vehicle etc.
Discounted health insurance

If you are interested in joining a progressive company with significant growth in the pipeline, click the ‘Apply’ button today!

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.