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Senior Process And Change Manager - Regulatory

ANZ - Melbourne, VIC

Banking & Finance
Source: uWorkin


  • Dynamic Team and work environment
  • Join a company that prides itself on diversity of people and thought
  • Build your career your way

About The Role

Role Location- 839 Collins Street, Docklands VIC 3008

Role Type- 12 month fixed term

The Senior Process and Change Manager forms part of the Regulatory Projects Portfolio in Group Risk, working on APRA Prudential Standard APS 220 - Credit Risk Quality Management. This is a delivery role, responsible for designing and embedding the operating model across our global regulatory reporting teams and business readiness activities across all aspects of the project delivery cycle. e.g. current state analysis, design future state processes and controls, operating model re-design, operational risk assessment, impact assessments, change management & overseeing implementation activities. The role will initially provide change management support to implement frontline process changes and overseeing embedding of controls and governance, prior to moving on to mobilise the Regulatory Reporting Operating Model stream.

Your key priorities and responsibilities include-
  • Design future state processes and operating model - considering the end user experience and assurance i.e. process controls to embed sustainable practices
  • Undertake detailed impact and operational risk assessments ensuring all impacts and risks are communicated, understood, with appropriate treatment plans in place and actively managed
  • Prepare business readiness checklists and establish working groups to track progress and escalate delivery risks or issues
  • Prepare detailed change management plans and deliver training programs, ensuring the impacted teams have the knowledge and skills to produce the new regulatory return and adhere to compliant practices in readiness for day 1.
  • Support the business capability teams with communication messages and develop a consistent narrative for the APS 220 program

About You

To be successful in this role, you will ideally bring the following-
  • 7+ years change management, implementation, project delivery and business process design / engineering experience
  • Strong operational risk management discipline, including designing processes with controls and completing operational risk assessments
  • Experience in designing operating models, documenting new procedures, designing and delivering training programs to ensure teams have the skills and knowledge to perform new tasks
  • Strong analytical skills. Takes a broad perspective, thinks of the end user and looks for opportunities to add value when identifying issues, solving problems / recommending solutions
  • Excellent project planning skills. Is self-motivated to work autonomously ensuring knowledge sharing amongst the team. Has used tools to manage projects effectively - whether it’s a Gantt Chart, Excel, Confluence or something else and proficiency in core tools including Excel/PPT, SharePoint, and MS teams/ Confluence
  • Strong visual, written and verbal communication skills. Clearly and simple represent findings and communicate progress to senior stakeholders
  • Excellent stakeholder engagement skills, with the ability to negotiate aligned outcomes, build relationships and work across multiple global teams
  • Basic knowledge or familiarity with finance or regulatory reporting processes &/or impaired asset management policies or processes
  • Demonstrated ability to role model behaviors consistent with ANZ values, New Ways of Leading and Growth Mindset

About ANZ

At ANZ, everything we do boils down to ‘why’ - our purpose - to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded.

ANZ recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from diverse candidates. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected based on their unique strengths and characteristics.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.

Note- After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers. You may apply for this role by visiting ANZ Careers and search for reference number Taleo Job Code AUS126043.