• 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50 100

Posted since

All 2 Days 1 Week 2 Weeks 1 Month

Sort results by

Relevance Date

19

February

Senior Support Analyst, Children & Families Team (Vpsg5)

Department of Health and Human Services - Melbourne, VIC

IT
Source: uWorkin

JOB DESCRIPTION

The Department of Health and Human Services develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Our services are in line with the government's vision for making Victoria a stronger, more caring and innovative state.

Our vision is to achieve the best health, wellbeing and safety of all Victorians so that they can live a life they value.

We are building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians.

The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.

Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.

All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply.

If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on DiversityInclusion@dhhs.vic.gov.au.

The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender-related discrimination.

Number of vacancies available: 1

Office Location(s):
 Melbourne CBD

 
Position Summary:

The program of work delivers and maintains a range of domain specific system solutions for the Department of Health and Human Services and its partners in the sector. It has the responsibility of overseeing all aspects of the ICT delivery, implementation and systems management in line with the strategic direction of the department.

The Senior Support Analyst is an experienced and specialist resource within the Children & Families portfolio reporting into the Program Manager.

The Senior Support Analyst will be responsible for providing application support including system analysis, design, minor enhancements, and maintenance of domain specific system solutions hosted in Cloud environments. They will work closely with Product Owners, first and second-level support, SaaS product vendors and Cloud partners to provide third-level support. They will ensure timely and efficient resolution of application-related incidents and service requests.

Are you

  • Knowledgeable in ITIL service management processes.
  • Experienced with .NET deployments in Microsoft Azure.
  • Excellent in communication and stakeholder engagement.
  • Passionate about driving innovation and leveraging new technology.

-----------------------------------------------------------------------------------------------------------------

How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:


For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and pre-employment screening processes. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

 
Click 'Apply Now' below to submit your interest in this role.
 
For further information please visit the Department of Health and Human Services website: https://www.dhhs.vic.gov.au/

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

;