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Administration & Secretarial
Source: uWorkin


About the Company

Laser Plumbing Newcastle Central, is a growing plumbing contracting company, that is part of the O’Brien / Laser network. We have a very strong client base with a proven reputation for excellence in all that we do.

We are a proud local family run business made up of quality-focused trade service professionals in the plumbing industry. In addition to the wealth of experience and knowledge within our teams, we are a registered member of the Master Plumbers & Master Builders associations.

Some of our key service areas include; Domestic, Commercial, Civil and Construction.

This is a fantastic opportunity for a highly motivated, dynamic administration professional to join our team. You will bring a positive attitude, be warm and friendly with excellent organisational skills, great communication skills and an autonomous nature with the desire to own the role.

You will be joining a fast paced office environment in a role that includes a variety of responsibilities including but not limited to:

  • Answer the phone and deal with calls as necessary
  • Liaise with our customers, tradesmen & subcontractors to ensure our customers are satisfied beyond their expectations
  • Attend to requests for works/jobs as they arrive via phone, email and other communication portals
  • Be able to handle surprises
  • Be committed and passionate to making a difference
  • Customer service
  • Assisting in operational functions of the business
  • Using job management software to manage work flows for the service and maintenance department, including; job creation, job scheduling to technical field staff, updating job details, ensuring accurate and timely detail and pushing details to technical field staff via phone application
  • A fabulous attention to detail and outstanding organisational skills
  • Liaising with local authorities and businesses
  • Be actively involved in regular meetings
  • General administration and operations duties as required


You should have good computer skills and be used to working with and understand the importance of a software system to deliver a service. Experience in a service environment involving parts and scheduling will be highly regarded, although not mandatory.

Other skills and expertise required include:

  • Minimum of 2 years work experience in a similar environment
  • Demonstrated computer skills
  • Excellent communication skills, written and oral
  • Excellent organisation and time management skills
  • Skilled in prioritisation and ability to multi-task
  • Superior customer service skills
  • A 'team player' attitude
  • Experience with Simpro job management system an advantage

You will have a mature outlook with the ability to communicate with people on all levels. You must have strong attention to detail. The successful candidate will have a 'can do' attitude and the ability to work both autonomously and as part of a team. The position is full time.

Salary is negotiable based on skills and ability.

If you are a self starter, highly motivated and energetic individual with strong work ethics, looking for a challenge and to make their mark on the growth of a successful award-winning company, then we would like to hear from you.

Apply Now!