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Retail Coordinator - Emporium - 12 Month Fixed Term Contract

Vicinity Centres - Melbourne, VIC

Source: uWorkin


We exist to enrich community experiences. We reimagine destinations of the future, creating places where people love to connect. We do this by creating unique and relevant consumer experiences, delivering compelling value to our retail partners and striving for excellence in everything we do.
Role purpose As the Retail Coordinator for Emporium, over the 12 month period particular focus will be on shifting the debt position of Emporium. As such, a strong Accounts Receivable background will be ideal.

The split between debt collection and retail coordinator functions is expected to be 70/30, the key purpose of the Retail Coordinator is to provide support to the Retail Manager in managing retailer engagement strategies aimed at maximising the net property income and value of the centre.

Additionally, this role will play an integral part in assisting retailers to make their businesses more successful by providing coordination and dissemination of information and retail support initiatives for retailers.
What will you bring?

You Will Be Responsible For The Following

  • Oversee debt control and minimise debt write offs. The role is focussed on timely collection of billings through established retailer relationships and detailed and timely follow-up. You will also be working with and providing support to business partners in identifying, reporting and managing ways to resolve issues
  • You will ideally have a strong accounts receivable background and have worked in a large complex organisation
  • You will be an outstanding communicator who manages stakeholders in a collaborative manner. You will be able to manage and prioritise your workload to meet deadlines. You will demonstrate outstanding attention to detail, strong analytical skills and be an excellent clear communicator when dealing with customers
  • Experience with systems such as JDE would be advantageous but not essential
The 30% of the role will involve retailer relations in a support function: looking after storage, assisting with retailer induction and on-going engagement;
  • Work closely with other stakeholders in ensuring all pre-trade items are fulfilled prior to a tenancy being handed over to the tenant;
  • Provide support to the rest of the CM team.
What will success look like? We Imagine a Better Way
  • You are confident in speaking up and can identify and recommend new ways of working.
  • You are a quick learner, adaptable and open to new challenges.
  • You are proactive, organised and efficient in everything you do.
We Embrace Difference
  • You are always adaptable in your approach and responsive to the needs of the stakeholders and leaders you support.
  • You understand the diverse nature of our business, our customers and our people.
  • You actively contribute to a positive environment within the team.
We Always Collaborate
  • You are an effective communicator and have excellent verbal and written communication skills.
  • You proactively communicate across functions to create experiences that are better, easier and more enjoyable.
  • You take pride in ensuring the team you are supporting have all of the tools and resources required to do their roles effectively.
Why Vicinity?
At Vicinity, we are in the business of people. The people who shop in our centres, lease our retail space, invest in our centres, and of course, the people who work in and for our centres and our corporate office. Our people are important, and we believe in giving them every opportunity to grow and succeed in our business.

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised, and offers flexibility, balance and continuous learning opportunities, ensuring we give back, and that we look after ourselves.

Our values cultivate a culture that encourages our 1300+ team members to be curious, agile, passionate and committed. At Vicinity we embrace difference. We are committed to creating an inclusive work environment that supports diversity and flexibility.

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.