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19

February

Case Manager

DIXON APPOINTMENTS - Melbourne, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

  • Collaborative and supportive team leader & team culture
  • Higher Education organisation
  • Make a difference

ABOUT THE COMPANY:

Aims to create a vibrant, inclusive, caring and safe campus experience for students and staff through the provision of innovative non-academic programs and services, which strengthen community and foster wellbeing and performance.

ABOUT THE ROLE:

Play a critical role in the management and investigation of concerning or threatening behaviour.

RESPONSIBILITIES:

  • Apply a best-practice approach to the risk assessment and management of concerning or threatening behaviour, and sensitively manage incidents, focusing on the early identification and treatment of risks. This often requires creative thinking and includes assessing the facts and tailoring the most appropriate solution when there are many viable solutions
  • Provide support, information, referrals, advice and motivational interviews to University staff and students in response to challenging situations and behaviours.

ABOUT YOU:

  • Ability to assess the risk of problem behaviour (to the person demonstrating the problem behaviour, to those impacted, and to University) and identify strategies to ameliorate the risk.
  • Highly developed relationship management skills, including the ability to interact with, and establish and maintain, sound working relationships with internal and external stakeholders at various levels.
  • Exceptional interpersonal skills, including an ability to manage persons in crisis, highly emotional or aggressive states, and to apply judgement when communicating with such individuals.

THE NEXT STEP:

If you meet the brief of this role and are keen to proceed, please apply below in WORD format. Please note you must hold a baseline clearance. Further information will be provided to shortlisted candidates.

Ref #NB64608

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