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Service Department Supervisor

Drover Ag Recruitment - Dowerin, WA

Trades & Services
Source: uWorkin


Attractive & competitive remuneration package
Rural lifestyle opportunity
Opportunity to expand your skills & knowledge base


An exciting opportunity has arisen for a suitably experienced person to take on the leadership and supervision of the recently established Dowerin Branch, Service Department. Join one of the leading & one of the last remaining family run, Large Machinery Dealerships in the Central Wheatbelt WA.
This company places the experience of their customers and guests as the most important factor that they value. Over their 50 years of operation, their ability to build strong, long lasting relationships with their employees, customers and guests is the reason the business has its high standing reputation.

Located approx. 160kms NE of Perth in the heart of the Wheatbelt, Dowerin is a picturesque country town with a close-knit community. Home of one of WA’s major agricultural field days, excellent education opportunities, lifestyle blocks for the rural at heart yet only 1.5 hours drive to Perth.

The Service Department Co Ordinator’s position is responsible for managing the repairs and technical support in the Service Department for the nominated branch. A high priority is given to the management of operational functions, such as workflow management, hands on technical support & leadership.
This position is integral for bridging the gap between the customer and the Service Department, therefore must be conducted with a high degree of professionalism and integrity.

As the Supervisor you will be responsible for, however not limited to the following duties

Supervising staffing within the department (7 direct reports)
Workflows & monitoring & reporting of these
Building strong working relationships & culture
WHS, compliance, auditing & delivery of processes
Department maintenance (Workplace housekeeping, service vehicles, tools, resources)
Budgets, forecasts and reporting
Building robust client relationships

To be considered for this role you must be able to display experience, competency and or exposure in the following areas,

Trade qualified or broadly mechanically adept
Leadership & Workplace Culture
Office Co Ordination
Excellent communications and interpersonal skills
Keen eye for detail and accuracy
Effective time management skills
Outstanding work attitude and work ethic
Proven experience managing staff

An attractive and highly competitive salary package will be discussed with the suitable applicant.

To be considered for this position please submit your current and detailed resume and 3 relevant references. Preference will be given to applications that can provide a cover letter detailing why they would be most suited and what value they can bring to the business.