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Sound like YOU? Well look no further, we have the perfect role for you!

 fully advocates and supports the values of Toyota Australia with its Guest focus as well as continual improvement and innovation as one of the most revered Toyota dealerships in Australia. Part of the IDOM Automotive Group, Airport Toyota is led by an empowering and nurturing Management team who motivate, respect and reward their employees...you’ll never want to work anywhere else!

The Role

Due to continued business growth, we have a rewarding opportunity for an experienced, customer focused Service Advisor to join our vibrant Service department! Your responsibilities will include but not limited to:

• Liaising with Guests, management, and technical staff.
• Convey all Guest requirement and concerns to the workshop accurately.
• Managing the daily on flow of repair orders and invoicing.
• Possess the ability to on-sell work to customers and advise on future maintenance requirements.
• Establish strong ongoing long-term relationships & create outstanding Guest confidence and continuously maximising Guest satisfaction.

To be considered, you will act as a brand ambassador consistently promoting the highest standards of courtesy and integrity when interacting with our Service Guests. Key skills and attribute will include but not be limited to:

• Commitment to delivering an unparalleled level of Guest service.
• Strong listening & problem-solving skills.
• A positive & proactive demeanour.
• Respectful and courteous to guests and colleagues
• Enthusiastic, friendly and helpful attitude
• Fully computer literate
• Excellent communication, organisation and inter-personal skills.
• Currently Residing in Victoria, Australia
• Previous Service Advisor Experience in a Dealership Environment is Essential

• Above Industry Standard Retainer + Uncapped Commissions $$$
• Ongoing Manufacturer and In-house Training
• Fantastic Culture with a Supportive Management Team
• Opportunities for Career Progression
• Work for the Largest Automotive Group in the World!

Are you ready to join the very best in the industry and take your career to the next level? Email through your resume by clicking 'Apply Now' or contact Narin Niyazi at recruitment@idomag.com.au to arrange a confidential chat.

*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria.

Please note: IDOM Automotive Group is an Equal Opportunity Employer that embraces and values equality, cultural diversity and inclusion. All shortlisted applicants will be required to undertake a pre-employment checks including police and medical checks.