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February

Trainee Customer Service Officer** (Mildura) (1)

Mallee District Aboriginal Services - Mildura, VIC

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

The Trainee Customer Service Officer will be the first point of contact for all patients, clients and community members of the organisation and will primarily be responsible for providing a high level of quality customer service to all persons accessing services through Mallee District Aboriginal Services (MDAS).
The Customer Service Officers will be responsible for a wide variety of tasks such as referring inquiries on to the appropriate service/people, maintaining records, accurately recording and forwarding messages and scheduling appointments/meetings. The Trainee Customer Services Officers are also responsible for allocating appointments for patients/clients, maintaining patient records and transport pickups
In addition, Customer Services Officers may be required to relieve other areas of the organisation depending on staffing requirements.
Please download the full Position Description and Application Form at left, and submit your completed application form to positionvacant@mdas.org.au
**Please note, this is an Aboriginal and Torres Strait Islander identified position. Applicants will be required to submit a Certificate of Aboriginality

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