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Warranties Site Manager

ABN GROUP - Bullengarook, VIC

Construction, Architecture & Interior Design
Source: uWorkin


About us

ABN Group is Australia’s leading construction, property and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria you may better know us as Boutique Homes and Homebuyers Centre.

We pride ourselves on delivering a quality product and an excellent customer experience, having helped over 40,000 first home buyers achieve their dream of homeownership.

Our success is attributed directly to the quality and passion for our people, we’ve built our reputation as one of Australia’s most reliable and innovative first home builders.

About the role

Efficiently manage and complete maintenance and warranty works on completed homes and display homes in line with contractual obligations and Company customer service promise.

Key Responsibilities

  • Perform maintenance and warranty inspections as required by the contract and or customer requests
  • Assess and complete identified tasks and or arrange to have tasks completed within agreed timeframes
  • Attend all scheduled client appointments or inspections.
  • Provide the necessary information, support and clear direction to all sub-contractors/supplier to ensure maintenance works are completed in full and on time
  • Ensure subcontractors are on-site and working according to directions and within budget
  • Check work is up to standard prior to approving invoiced works
  • Scrutinise any additional work claims outside of the requested works
  • Attend fortnightly Warranty Team meetings and provide input when required
  • Attend fortnightly catch up with Warranty Manager
  • Communicate and address issues promptly when they occur on site
  • Liaise and provide assistance to Warranty Assist Coordinator
  • Liaise and provide assistance to Client Liaison’s where necessary
  • Efficient record keeping of job progress, work status and client communication
  • Frequent client communications during period of works
  • Time management, plan your days/week to ensure you fulfil all aspects of the job
  • Confirm all warranty works completed prior to payment
  • Provide feedback on warranty concerns or regular issues to both RCM & Warranty Manager
  • Regular notes and are to be added to each clients job
  • Maintain company vehicle, phone, laptop, tablets, printers and adhere to service requirements

You will bring

  • Strong communication and problem solving skills
  • Ability to interpret Architectural / Engineering drawings, along with reports and specifications
  • Microsoft Outlook, Office and Excel experience
  • Ability to develop strong working relationships with internal and external stakeholders
  • Excellent organisational skills
  • Excellent time management skills
  • Be able to work as part of a team
  • Be open to personal growth and development
  • Current drivers licence
  • Diploma in Building & Construction; or Certificate IV in Building & Construction
  • Have a trade qualification in the residential construction industry
  • Senior First Aid

We will provide

  • Market competitive salaries and generous employee benefits and discounts
  • A fun and supportive working environment and active social club
  • Access to an Employee Assistance Program for all employees
  • Ongoing learning and development to meet your professional development needs
  • A supportive and accessible leadership team
  • A values platform that underpins who we are and how we operate

ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work.

You must have the right to live and work in Australia to apply for this job.

Bullengarook, VIC

Construction, Architecture & Interior Design


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