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Aps 2 Service Delivery Officer (Tas And Vic)

Australian Taxation Office - Melbourne, VIC

Source: uWorkin


Service Delivery, Client Account Services
Various locations in TAS & VIC
Ongoing/non-ongoing, full-time/part-time, $55,407 - $61,406 + 15.4% super

We are looking to fill roles in our Service Delivery Group.

As a Service Delivery Officer in our Client Account Services business area, you’ll respond to enquiries from the community and provide information and support to help our clients meet their taxation and superannuation obligations.

You’ll build and sustain positive client relationships and exercise good judgment when resolving enquiries. You’ll use high attention to detail when maintaining the integrity of ATO records and be responsive to rapidly changing priorities.

You’ll work collaboratively within your team, share knowledge and have a mindset for continual improvement.

Your work will involve extensive client contact in a scheduled environment. You’ll interact with the community through multiple communication channels including phone, paper, web-chat, email and online portals.

These roles may be offered on an ongoing or non-ongoing basis in Box Hill, Burnie, Dandenong, Hobart, Melbourne CBD or Moonee Ponds.

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