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It System Analyst - Gaming

Woolworths Limited - South Yarra, VIC

Source: uWorkin


About Us:
The Endeavour Group ambition is bold, we want to be the world's best drinks retailer and hotelier. We know that expectations of retail and hospitality have never been higher so our transactions must be instant, and our services must be intuitive and personal. We are embarking on our next generation of growth, and we want you to be an influential part of it.
Our family of leading brands is well respected and highly visible throughout Australia, New Zealand and the world; from Dan Murphy’s, our market leading destination drinks merchant, to our local convenience offering at BWS, NightCap accommodation and with over 330 individually branded Hotels each of them commanding a leadership position in their respective category.

The Role:
The Systems Analyst Gaming will be part of the Hotels Application Delivery team and it exists to liaise with business and technology stakeholders for delivery of business requirements which form the basis of change to business processes, policies or systems and to ensure that the Gaming system meets the needs of the business.
The main focus for this role will be engagement within the cross functional teams in the support office to identify & drive improved process & system efficiencies to make a real difference for our customers and our teams.
Open to Sydney and Melbourne Applicants
Your responsibilities would include but are not limited to: 

  • Work end to end to collaborate with teams to unpack & understand current business process & system capabilities and to identify future business & system requirements and process changes that are efficient, drive customer value and cost effective
  • Clearly document and refine the requirements and validate these with key Business & Project stakeholders
  • Work with Business users and Vendor to ensure delivery of requirements within agreed timeframes
  • Plan, drive and execute Business User Groups to provide continuous input and sign-off of process & system
  • Ensure system remains compliant with all regulatory requirements and company group Data Privacy policies
  • Collaborate and partner with business stakeholders to ensure major change obstacles are identified and managed effectively (working with a change manager where relevant)
  • Timeously identify risks and issues and implement mitigating actions
  • Provide level 2 application support, ensuring every customer interaction is positive and constructive.

About You:
To be successful in this role and thrive in our high performing and innovative culture, it is essential that you have experience working on regulated systems, preferably related to the gaming and wagering industry due to the nature and complexity of the system we are using.
In addition you will also have: 

  • Extensive experience in facilitation and co-creation
  • Project delivery and change management experience
  • Process mindset and process mapping capability
  • Data querying, analysis, insights and visualisation experience
  • Strong technical capability i.e. proficiency in retail systems and ability to translate business requirements to IT requirement
  • Strong technical writing skills

What's in it for you?

  • An attractive remuneration package including base, super and bonus.
  • Opportunity to collaborate with some of the brightest and best minds in Australia across all Endeavour Group brands.
  • Opportunity to join the most engaging team in the business.
  • Tech options - Endeavour is one of the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too.
  • An exciting career - as our business grows, so do the opportunities for our people.
  • Flexibility and work-life balance policies that will help you thrive.





Grow with Endeavour Drinks

Endeavour Drinks comprises a diverse range of drinks businesses including BWS, Dan Murphy’s, ALH and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first. Our ambition is to connect everyone with a drinks experience they'll love.

As an inclusive, team-first company, our people are at the core of everything we do. 

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can follow us on LinkedIn or see more opportunities via www.wowcareers.com.au. #Li #Work180