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Customer Support Officer - Emu Park

Livingstone Shire Council - Yeppoon, QLD

Any Industry
Source: uWorkin


The Role
This position supports Council’s direction by providing excellent and timely service delivery to internal and external customers via counters, telephone and any electronic or written correspondence to Council. Officers ensure customer dealings performed in a professional, efficient and confidential manner ensuring the development of good working relationships with all staff and the public. The hours of work for this temporary part time position will be between 9.00am and 1.00pm, Monday to Friday.
Skills, Experience and Qualifications

To be successful in this role, you will:

  • Possess and maintain a current motor vehicle drivers licence;
  • Have accurate cash handling experience, numeracy and verification skills, experience in providing electronic receipting, mail processing and end of day balancing; and
  • Have demonstrated excellent communication (oral and written) and interpersonal skills relevant to the position, including negotiation and conflict resolution skills strongly focused on the provision of quality customer service.
  • Salary - $69,373 (pro rata) per annum (QLGIA (Stream A) Level 3);
  • Supportive team environment; and
  • Generous Superannuation.
Closing Date
Midnight 15 February 2021
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