• Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
• Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
• Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
• Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
• Participate effectively as a team member in a multidisciplinary team.
• Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
• Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Rockhampton is a large regional town located in Central Queensland, 30 minutes from the coast and a 1 hour flight from Brisbane.
The Rockhampton Child Safety Service Centre is a very large office with 7 teams working through the child protection continuum. We are currently co-located with Placement Services Unit and the Procurement and Contract Management Team.

We are a service centre that strives to provide quality customer service. We respect and embrace cultural diversity and we all work together towards the common goal of protecting children, keeping them safe; ensuring children receive quality care and ultimately working towards children having better outcomes for their lives.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.