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February

Case Manager

QUEENSLAND GOVERNMENT - Brisbane Grove, NSW

Government, Defence & Emergency
Source: uWorkin

JOB DESCRIPTION


South Coast Region; Community Corrections; Community Corrections & Specialist Operations; Various locations across South Coast Region (Beenleigh, Logan City, Southport and Burleigh Heads)

A base grade Probation and Parole Case Manager ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community-based orders through supervising and case managing offenders.

In this role you will:

Ensure supervision of community based order conditions in accordance with legislation and operating practice guidelines.

Undertake direct interaction with offenders regarding the resolution of issues pertaining to reporting requirements and their ability to comply with order conditions.

Understand and execute responsibilities in accordance with governance mechanisms to deliver compliance and support business improvement

Conduct drug testing of offenders and maintain accurate statistics as required.

Identify and respond appropriately to risks arising from offender management.

Develop productive relationships with service providers and the community generally to enhance the community's regard for probation and parole services.

Ensure the appropriate exchange of information with the Queensland Police Service and other government Agency's to optimise offender management consistent with the highest standards of community safety.

Ensure the timely provision of service and advice to courts, boards and other agencies regarding offenders.

Execute duties as an officer of the Court

Ensure security, maintenance, accuracy, access and appropriateness of case notes and intervention reports for appropriate staff and approved internal and external authorities

Efficient and effective time management and daily priority realignment supported by advanced computer skills, especially proficiency in MS Word, MS Excel, MS Powerpoint, and navigating web based computer applications with ease.

Demonstrate skills in report writing and case noting to a professional standard expected for the audience of both internal and external stakeholders

Ensure that professional conduct and behaviour is in accordance with the Queensland Public Service Code of Conduct. Promote and nurture a team culture that has good morale, values diversity with peers and all diversity target groups.

Role Fit

Within the context of the role responsibilities described above under “About the role', the ideal applicant will be someone who can competitively demonstrate their knowledge, skills and experiences and their suitability against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability in the context of the essential requirements for this role:

The essential requirements for this role are:

Understand the role is ensuring community safety when interviewing offenders and quickly identify, respond and manage risk.

Able to cope with the pace, complexity and multi-tasking required in the operating environment.

Able to navigate the policy and procedural frameworks in order to apply to day to day offender management practices.

Support productive working relationships

Displays personal drive and integrity

Communicates with influence

Ability to embrace Diversity

Qualifications, professional registration, conditions and other requirements

Possession of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies

Applications to remain current for twelve months

Brisbane Grove, NSW

Government, Defence & Emergency




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