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February

Customer Service Officer

Private Company - North Shore, NSW

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

JOB DETAILS

PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.
Our client is looking for Customer Service officers to join their team in North Ryde. They have an excellent reputation in providing high quality and innovative business solutions their clients. They pride themselves on their strong company culture and their high level of service that they provide to their long list of clients.


Your main duties and responsibilities will include:


* take high volume inbound calls - around 60 calls daily
* respond to customers' emails and general enquiries
* assist customers with account, sales, technical, product, order and delivery enquiries
* ensure customer records are accurate and up to date
* build long term relationships with customers, clients


To succeed in this role, the successful candidate should meet the following criteria:


* Previous contact centre or customer service experience in a fast paced environment
* Excellent written and verbal communication skills
* Excellent customer service and problem solving skills
* The ability to work well as part of a team and meet KPIs
* Accuracy, great attention to detail and the ability to multitask.
* Proficient in MS Office, SAP and good computer knowledge


Or for a confidential discussion please call Jasmin Sutherland at .


PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.
To learn more about PERSOLKELLY we encourage you to view our website on

North Shore, NSW

Customer Service & Call Centre




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