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• Temporary opportunity up to 24 June 2021
• Role primarily based in Martin Place with flexible work arrangements also available 
• Do you have strong administration skills & an interest in NSW industrial relations legislation compliance?

About the role

We have an exciting opportunity for a motivated team player to join the Employee Relations Branch, as an Assistant Investigator. You will conduct pre-investigation of complaints and provide timely, accurate, efficient, high level assistance and support to the unit in the management of compliance activities.


Salary: Clerk Grade 3/4. Package includes base salary ($72,635 - $79,535) plus superannuation and leave loading.

Want to know more? Please refer to the Role Description.

About you

To be successful in this role you will:

• Work cooperatively to meet deadlines within a high-volume service delivery environment.
• Provide timely & accurate information in relation to complex enforcement issues
• Maintain current knowledge of changes in legislation & departmental policies & procedures
• Have excellent verbal and written communication and interpersonal skills, including the ability to communicate effectively with people from culturally diverse backgrounds.
• Have experience & understanding of database & electronic records management systems.

About the team

The Compliance Unit comprises of 3 teams. The State Compliance Unit are responsible for regulating NSW Industrial legislation Providing information to NSW workers and employers and investigating alleged breaches of the legislation.

Interested in applying?

Applicants are required to submit an online application. This must include:

1. an up-to-date resume which clearly details your relevant skills and experience (maximum 5 pages)
2. a cover letter addressing the two targeted questions below (maximum 2 pages)

Targeted Questions

1. Describe a time when you were required to complete high volume of work with competing deadlines. Explain the considerations and actions you took to deliver, and the lessons did you learn from this?
2. Describe a situation where you felt that you excelled at delivering customer service, and why you think you excelled?

Please note: To be eligible to apply for this role, applicants must have existing Australian work rights.

The selection process will include a range of assessment techniques to assist in determining your suitability for the role. The successful applicant will be required to undertake pre-employment checks.

This role will be initially offered as a temporary role up to 24 June 2021. A recruitment pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

Closing date: Thursday 18 Feburary 2021 (11:59PM)

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Further Information

For enquiries regarding this role, please contact the hiring manager Sylvia Langan on (02) 9228 5981, or email Sylvia.Langan@industrialrelations.nsw.gov.au

For information on applying for a role in the NSW Public Service, visit this link.

If you run into any technical difficulties with your online application, contact I Work for NSW Support at support@iworkfor.nsw.gov.au or 1800 562 679.

About the Department of Premier and Cabinet (DPC)

To learn more, please visit our website: http://www.dpc.nsw.gov.au/about/about_the_department

Why work for DPC?

DPC believes all roles flex – working flexibly on an “if not, why not” basis. We are committed to fostering a culture of inclusion, providing employees challenging and rewarding work, opportunities for career progression, and learning and development. We offer our employee discount gym membership, study assistance, salary packaging, and are conveniently located near Martin Place station.

Our Commitment

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and women.

Candidates can request a reasonable adjustment throughout each step of the recruitment process. If you require a reasonable adjustment to the recruitment process, please note this in your application.

We endeavour to make all our roles flexible. While this role is advertised as full-time, we will consider requests to undertake the work flexibly.