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Senior Manager, Customer Value Proposition

Westpac Group - Sydney, NSW

Banking & Finance
Source: uWorkin


How will I help?

You will be responsible for creating a competitive advantage by bringing to life mortgage propositions for the key customer segments of home ownership (First Home Buyer, Next Home Buyer, Refinancer and Wealth Builder). This includes defining and executing the Home Ownership Go-to-market product design and strategy to customer segments through above the line targeted marketing campaigns.

You will develop new market leading propositions for target customer segments in collaboration with Product Development and Pricing teams. You will collaborate closely with Product Development to build new marketing campaigns leveraging new propositions for target customer segments

You will also work closely with the Marketing and Digital to identify customer prospects earlier in the home buying journey

What’s in it for me?

Joining Westpac has many benefits besides building a long and stable career. You’ll be able to purchase leave to facilitate your dreams or obligations and you’ll be encouraged to participate in the community through paid volunteer leave and secondments. You’ll also be entitled to a suite of online learning, training modules and career planning tools to grow with us.

What do I need?

Previous experience in a product management role within banking/ financial services/payment or digital start-up companies working on marketing or customer programs.

Knowledge and understanding of Product/Home ownership, customer home loan product calculations and process highly desired.

You will have excellent stakeholder management skills and experience in formulating and implementing strategy. Tertiary qualifications in business related discipline highly regarded.

What’s it like to work there?

We aim to provide a supportive team to help us reach our purpose of Helping Australians Succeed. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.


Westpac Group



Primary Location


Employee Status





Charlotte Dewar

Posting Date

04/02/2021, 9:23:19 AM

Closing Date

18/02/2021, 11:59:00 PM