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• $60,000 - $90,000 package + benefits
• Melbourne CBD
• Dynamic culture and team environment
• Global award-winning Consultancy

At DB Results, we believe our greatest assets are our people. We have a successful track recording in deliver digital solutions and business consulting within Utilities, Financial Services, Telco, Government and Healthcare sectors, employing over 500 specialists across Australia, Asia and the USA.

Due to recent business growth, we are looking for an experienced Process Improvement and Organisational Change Management Analyst with outstanding customer and stakeholder management skills to join our team.

Key aspects of the role include:

• Consult with customers to determine, analyse, and evaluate their structures, systems, and processes
• Deliver recommendations and contribute to implementation of business solutions, strategies and plans to improve customer satisfaction and operational efficiencies
• Develop, design, and implement innovative solutions across customer experience, services, policies and products.
• Provide expertise in business process review, design, and documentation

To be successful you will have:

• Bachelor’s degree and / or postgraduate studies in Business or Management
• Strong business analysis skills and previous experience delivering business improvements initiatives
• Experience in the development and implementation of business strategies and plans
• Proven track record in evaluation and re-design of operational procedures and standards
• Ability to lead work with colleagues to deliver high-quality outputs
• Results-oriented with high attention to detail
• Excellent communication and documentation skills

DB Results are an equal opportunity employer, with benefits including phone plan, employee assistance program, income protection insurance, active social club and people programs.

This is a fantastic opportunity for you to make a direct impact and working across various key projects for our customers. To be considered for this opportunity, please submit your resume and if shortlisted, you will be contacted for further discussions.