uWorkin

• Brisbane CBD Location
• 4 Month Contract
• Possible Extension

Our client who contributes to a fair and just society and safe, healthy, productive workplaces and community, is looking to expand their IT team. A position has recently opened up for the right candidate to join a dynamic service desk team.

Description

Key Responsibilities:

• Provide first-contact support services to clients.
• Provide responsive technical support in the investigation and resolution of client incidents.
• Provide technical knowledge and skills in the fulfilment of requests from clients.
• Provide second-level desktop support and request services including installation of desktops, laptops, and printers.
• Use your initiative and proactive approach to identify opportunities and initiatives that will enhance delivered services.

Key Skills:

• Knowledge and experience working in an IT service environment that supports a diverse client base.
• Sound understanding of ITIL processes, particularly in incident and request fulfilment.
• Experience with Microsoft Windows 8.1/10
• Experience with Office 365
• Knowledge and experience supporting desktops and hardware

To submit your application, please apply online using the appropriate link below. Alternatively, please contact Justin Staatz through email on Justin.Staatz@Hudson.com, quoting Ref No: 198530.

Your interest will be treated in the strictest of confidence.