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Samsung inspires the world with innovation every day as a global leading brand and we set a high value on people and technology to achieve this. Our fantastic products are from the talent, creativeness, dedication, and commitment of our people who took our Samsung brand places and it made us who we are today.

Supporting our consumers to enjoy Samsung every step of their way, an opportunity for a Retail Team Leader has become available in their Parramatta store, leading and motivating a team of Sales Consultants to provide a Premium Brand Experience through best in class customer service, sales, training, product demonstrations and after sales support.

Reporting to Samsung Retail National Manager, your responsibilities will include but not be limited to:

• Leading by example delivering an exceptional customer experience in all interactions
• Managing and maintaining sales results and review with the team
• Building relationships with all retail partners in the shopping centre to maximise the Samsung Brand Profile
• Look for opportunities to improve business performance
• Improving the capability of team members through coaching, training and transfer of own knowledge and skills

As the successful candidate, you will have:

• A passion for customer service and enthusiasm about improving the customer experience
• Similar retail experience in industry specific sales 
• Experience in managing large teams of 10 or more individuals
• Understanding of products from a sales and technical perspective
• Understand the market and competitive landscape

If this sounds like the opportunity for you, do not delay your application or call Shelley Duong on 02 8270 9768 for a further conversation.