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February

Rostering Officer

Assured Home Care - Mile End South, SA

Voluntary, Charity & Social Work
Source: uWorkin

JOB DESCRIPTION

APPLICATIONS WILL ONLY BE ACCEPTED FROM INTERNAL APPLICANTS (EXISTING EMPLOYEES)

About the role

We're looking for a passionate person who can develop positive relationships with our Support Workers, our clients and the rest of our team. You will be responsible for:

  • Managing all roster queries, urgent shift change requests and filling vacant shifts.
  • Liaising with managers about resourcing issues as they arise
  • Monitoring hours to ensure that employees are working within Award and legal obligations.
  • Regular telephone and email communication with clients, staff and agencies.

To be successful in the role you will have

  • A genuine interest in disability services and a commitment to making a difference to the lives of our clients
  • Previous scheduling / rostering experience
  • Advanced computer skills
  • Ability to communicate effectively and compassionately with clients and Support Workers
  • Excellent time management skills with an ability to remain calm under pressure
  • Excellent attention to detail
  • Excellent written and verbal communication skills
  • The ability to handle sensitive client matters discretely, display empathy and maintain confidentiality
  • Availability to participate in after hours on-call roster for 1 week every 8-9 weeks.

If you would like to discuss the position, please contact Michelle Manuel.

Applications close MIDDAY Friday 5th February 2021

Mile End South, SA

Voluntary, Charity & Social Work




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