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Performance Analyst

Jetstar - Australia,

Executive & Strategic Management
Source: uWorkin


Jetstar thrives on innovation! We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. 

We are seeking an experienced Performance Analyst, within our Operations Delivery team. You will be required to create and develop new reporting and business insights that support improved operational performance. You will work closely with operational business units, port leadership teams, Data and IT stakeholders to drive improvement initiatives and innovate operational performance reporting. This is a critical role to drive ongoing operational improvement.

Your main accountabilities will include:

  • Developing analysis that summarises operational performance and identifying priority areas that improve our operational performance going forward.
  • Leveraging Operational Reporting analysis and insights to proactively identify focus areas and ports that will drive the improvement.
  • Working closely with frontline operational teams to identify and co-create improvement initiatives.
  • Contributing to monthly Performance forums
  • Providing input to relevant Projects and Steerco’s on operational performance issues
  • Integrating and automating new data sources into reporting tools to facilitate improvement in reporting insights and capabilities. 
  • Create operational dashboards and automated reporting solutions
  • Managing the back-end reporting and metric rules to ensure quality and accuracy in reporting. 
  • Ensuring that all activities undertaken fall within organisational policies and procedures and comply with corporate standards

To be successful in this role, you will demonstrate the following skills & experience:

  • Preferably Degree qualified in highly analytical subject e.g. Maths, Engineering, Data Sciences etc. 
  • Extensive experience in modelling and analysing business strategy
  • Strong ability to develop analytical frameworks including trend analysis for addressing new/varied business opportunities
  • Demonstrated experience developing PowerBI dashboards
  • 2+ years working experience in analytical occupation, with a preference for experience in operational performance is highly desired. 
  • Experience in using Lean Six Sigma or Continuous Improvement frameworks is desired. 
  • Collaborative working style with an ability to work effectively with stakeholders to achieve outcomes in a complex business environment.
  • Strong verbal and written presentation skills with the ability to communicate effectively and highlights key insights and can influences business decisions.

About Us

The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 200 million passengers. Collectively we now offer more than 4,200 flights a week to more than 80 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 120 aircraft. 

Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

Applications close 14th February 2021