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Cfd/fx Sales | Top Name Global Cfd Platform

Succession Recruitment - Sydney, NSW

Banking & Finance
Source: uWorkin


Why is this a great company to work for?

This successful company is an online broker and financial services firm, that provides a secure and transparent trading venue for retail and professional traders.

This Global CFD Trading Platform has developed a strong reputation within a niche area and is committed to servicing their customers to the highest possible standard. They have become a well-respected industry player are looking for a strong Retention’s/Relationship Manager to work with their impressive Sales Team.

What are the benefits for me?

You will have the opportunity to significantly impact this outstanding business and work alongside a talented and highly experienced team.

  • Make a difference and contribute towards the substantial growth of the company
  • Enjoy the company’s newly established Australian offices
  • Join an energetic Sales team with a great company culture

What will my day to day look like?

You will manage all client retention activities. You will develop ideas for customer satisfaction whilst putting process improvement plans in place. You will also oversee reporting tasks. You will develop, maintain, and nurture long-term industry relationships and will resolve any issues that arise to ensure customers are satisfied with company services.
You will be responsible for:

  • Building relationships with clients to ensure satisfaction with products and services
  • Maintaining detailed knowledge of products, platforms, and processes
  • Being the ‘voice of the company’ and the first point of contact for clients
  • Keeping up to date with financial market news and trends
  • Proactively communicating with clients via phone and emails ensuring they are receiving the highest level of service and support
  • Working autonomously and being keen to achieve KPIs
  • Understanding the compliance policy and implement standards in all communications to clients

What skills and experience do I need?

You are an excellent communicator with the ability to understand and empathise with customer needs. You are creative and innovative in your ideas for process improvement and not afraid to think outside of the box. You are energetic, target driven and a self-starter with a passion and enthusiasm for Sales and Relationship Management.
You have:

  • 1 – 3 years of CFD Sales experience
  • Proven ability to meet targets and KPIs
  • A Keen interest of financial markets and trading or investing
  • A drive for personal development with a strong growth mindset
  • Recently completed degree in a Finance or a related field
  • Previous client service or relationship management experience
  • Strong problem-solving skills
  • RG146 qualification

Sounds Great! How do I apply?

This is a rare opportunity to work and develop as part of a dynamic and ambitious team with a leading company!
If you have the skills and experience as detailed above, please simply upload your resume NOW or call John Hill from Succession Recruitment on 0416 073 639.