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Doctor Direct Assistant

QLD Xray - Brisbane City, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description

Are you a contact centre or customer service professional interested in a change? Do you enjoy working in a role that combines customer service and technical support? You should keep reading as this role may be for you!

About the role

Our Doctor Direct team are now looking for new full-time team members. The Doctor Direct team are responsible for assisting our referring doctors to solve problems, such as setting up accounts, accessing images and reports, navigating systems and putting them in contact with our own doctors.

This role combines both customer service and tech support skills
Inbound contact centre environment
No weekend, overnights or national public holiday work
Hours of operation are 7:00am to 5:00pm, Monday to Friday
Friendly internal contact centre environment
Based in our brand new office in Southbank
Base hourly pay rate of $24.09 per hour plus many great additional employee benefits
About You

We are looking for a team member who has:
Customer service experience, preferably in a tech support environment
Strong communication and interpersonal skills
Excellent customer service skills
The ability to remain calm under pressure
The ability to learn quickly

About Us

Queensland X-Ray has more than 50 practices, led by the most experienced team of radiologists and nuclear imaging specialists in the state. Our caring team of professionals from the technical, nursing, and admin support fields are all focused on providing the best service, care and clinical outcomes to our patients and referrers.

Simply send through your submit your Cover Letter and a CV online.

Applications close 9 February 2021

Please note only shortlisted candidates will be contacted.

Brisbane City, QLD

Health, Medical & Pharmaceutical


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