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Service Coordinator - Sunshine Coast

IFYS Limited - Maroochydore, QLD

Voluntary, Charity & Social Work
Source: uWorkin


IFYS Limited

Salary range $70-75k
Salary packaging options to increase take-home pay
Make a positive difference to the lives of others

Are you looking for a rewarding career with a leading Queensland based not-for-profit organisation? Are you actively pursuing opportunities that create change, develop awareness and strengthen the human spirit? This may be the opportunity you have been seeking.

Since 1980, IFYS Ltd has empowered Australians with disabilities and their families to get more out of life through person-centred, outcome-focused disability services. We believe disability services should be holistic, and tailored to suit each individual.

About the opportunity

Due to business growth, there is the exciting opportunity for a Service Coordinator to join the Sunshine Coast Supports by Design team, in a permanent full-time leadership position.

The Service Coordinator plays an integral role in supporting the frontline Disability Support Workers to deliver disability support services to individuals within accommodation arrangements and in the community. Reporting to the Regional Coordinator, this position provides staff with regular supervision, mentoring and training, enhancing practice and outcomes for service users.

  • Previous applicants need not apply.
Key responsibilities of the Service Coordinator:
Coordinate the day-to-day operation of disability support arrangements, ensuring legislative requirements, NDIS budgets and service user needs are met
Provide strong management and leadership to Disability Support Workers, to ensure that service users achieve their goals outlined in Positive Behavior Support Plans (PBSP) and/or Personal Plans
Provide support, mentoring and training to advance practice and improve service user outcomes
Undertake financial and human resource functions, including recruitment, rostering, timesheet management, supervision and performance management
Prioritise and delegate tasks to team members, including the daily activities which support positive service user outcomes and connection to an individual's community
Develop and maintain relationships with key stakeholders which support service user outcomes
Ensure the timely and accurate completion of administrative duties, including maintaining recording and reporting systems, and the provision of information and reports as required
Maintain up-to-date knowledge of NDIS requirements, and ensure these are articulated and understood by all staff

To be successful in this role, you will possess:
Demonstrated experience in disability support service programs (4+ year's desirable)
Proven leadership skills and well developed interpersonal and communication skills
Up-to-date knowledge of NDIS requirements
The ability to build and maintain strong connections with key stakeholders in a multi-disciplinary environment
Strong computer-based skills, including proficiency in Microsoft Suite
The proven ability to manage multiple and competing priorities, and to uphold quality standards in a fast-paced workplace

Information on Blue Cards; No Card, No Start

The No Card, No Start law, now means you will have to already have a paid Blue Card prior to commencing work with young people. To comply with these new laws, if you do not currently have a paid Blue Card or it expires in the next three months, you will be asked to apply for one before you can be booked for an interview. For more information on No Card, No Start, please refer to the link below;


Applications close: 05 Feb 2021

Maroochydore, QLD

Voluntary, Charity & Social Work


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