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Customer Service Coordinator

Reece Group - Wetherill Park, NSW

Administration & Secretarial
Source: uWorkin


About Viadux and the Reece Group

The team at Viadux works every day to be the most progressive and responsive supplier of water network solutions and our customers love us. Viadux offers solutions for civil, industrial, infrastructure and irrigation system applications.

In 2017 Viadux was acquired by the Reece Group . The Reece Group is Australia's largest supplier of plumbing and bathroom products and has over 580 branches in Australia and New Zealand. The company includes a number of strategic businesses including HVAC, Irrigation, Onsite, Civil and its flagship Bathroom Life showrooms.

About the role

In the role of Customer Service Coordinator your main responsibilities will be the coordination of general sales enquiries, quotations and orders involving giving technical advice to customers, processing of sales orders.

Other duties will include but are not limited to:

  • Process stock availabilities, price quotations, give order status advice and technical information of general sales order enquiries
  • Coordinate externally sourced stock purchasing and accurately input purchase details into computer system in a timely manner.
  • Coordinate large infrastructure projects across NSW.
  • File documentation relating to the above tasks.
  • Develop and follow up customers and quotes via Salesforce.
  • Ensure compliance with company’s policies and procedures, the Act and other regulatory requirement.

To be successful previous experience in providing outstanding customer service is essential. Attention to detail is a must in this exciting role. There are many different opportunities and directions to advance your career within our group. We have the ability and experience to provide all the necessary support and training to be successful.

How can you build a career with Reece.

Reece is different. We're a successful company that doesn't like to make a fuss of our success. We're a big business that works hard to retain the great things from when we were a small business.

We value common sense as highly as a university degree. We encourage people to have a go and don't mind if they fail. We promote people based on performance, not age.

Reece is a place where people make a real difference. And that's the secret to our success - having the right people, with the right attitude in the right roles.

We're looking for the right people now. People who like people. People who like to talk but also like to listen. People who like to perform. People who can recognise an opportunity and seize it. People who are prepared to promote themselves.

Read on. You will quickly discover whether you might be the right person, and whether we might be the right place for your career.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Wetherill Park, NSW

Administration & Secretarial


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