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February

Customer Connections Officer | Water

Maxima - Loganholme, QLD

Government, Defence & Emergency
Source: uWorkin

JOB DESCRIPTION

About the role
Maxima are currently recruiting an experienced Customer Connections Officer to start on the 15th of February and end on the 16th of April with the potential of being extended. Beginning at 8:00am and working through until 5:00pm, This position undertakes Providing critical support and expertise in the delivery of Councils retail, commercial and wholesale water billing functions. The pay rate for this role is $39.24/hr with 38 hours per week.

Duties:
Providing critical support and expertise in the delivery of Councils retail, commercial and wholesale water billing functions and services.
Support the effective delivery of a meter reading and management program.
Undertakes the management of Customer Concealed Leak remission processing including engaging with customers to discuss outcomes and provide advice.
Provide second level support to Logan City Council Contact in receiving telephone calls from customers that may have issues/queries with water metering and billing functions.

Applicants must have:
Well-developed analytical and investigative skills with the ability to research issues, interpret data, analyse information and determine an appropriate course of action.
Customer service skills (both written and telephone.)
Reporting and Administration skills and a high level of attention to detail.
Microsoft office skills with a focus on MS excel and MS work
Communication skills

Please make sure your resume includes minimum 2 referees from your most recent employment.

Maxima are committed to advancing workforce diversity and inclusion for all.

Aboriginal Torres Strait Islander and People Living With Disability are encouraged to apply.

To apply online, please click on the appropriate link below. Note that if you haven't received a reply within 2 weeks please regard your application as being unsuccessful in this instance.

Loganholme, QLD

Government, Defence & Emergency




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