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Patient Services Clerk


Health, Medical & Pharmaceutical
Source: uWorkin


  • Challenging and rewarding work environment
  • Friendly and supportive team environment
  • Permanent Part Time, at 16 hours per week

About the Company
St Vincent's Hospital Melbourne (SVHM) is part of St Vincent's Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About Department
The Cancer Centre at St. Vincent's Hospital provides services to patients with cancer in the ambulatory setting. This is includes the Chemotherapy Day Unit and clinics for Medical Oncology, Clinical Haematology, Psychosocial and Palliative Care.

About the Role

The Patient Services Clerk is accountable for providing clerical support and facilitating patient management to the Cancer Centre. The PSC will be involved in admitting and discharging patients, reception duties, delivering customer service of a high standard and providing compressive administrative assistance to the Cancer Centre.

This position will include a wide range of duties including handling medical records and patient information, dealing with telephone enquiries, filling of medical records, making appointments and liaising with patients, doctors, nurses and other members of the multidisciplinary team.

Classification for this position will be a HS1 ($58,442.80 base salary per annum - pro rata for part time)


  • Accurately enter patient admissions, attendances, discharges, appointments in the Patient Administration System and MOSAIQ
  • Ensure all discharges completed by end of shift, and patient records are filed ready for return to HIS.
  • Ensure all outpatient appointment and transport is organised
  • Accurately enter electronic billing for MBS clinics and ensure GP referral.
  • Complete MBS billing

Qualifications, Skills and Experience

  • Experience in the health industry
  • Familiarity with medical terminology
  • Knowledge of Patient Administration Systems and Mosaiq
  • Demonstrated communication skills, written and verbal
  • Highly developed customer service skills


  • Salary packaging
  • Employee Assistance Program
  • Staff Car Park


  • Please attach your resume and cover letter to your application.
  • All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police.
  • Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

At SVHM we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees and we encourage applications from Aboriginal and Torres Strait Islander Peoples. If you would like further information, contact our Indigenous Recruitment Coordinator through our careers page.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

Fitzroy, VIC

Health, Medical & Pharmaceutical


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