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January

Investigation Officer, Complaints Investigations & Complianc...

Department of Health and Human Services - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin

JOB DESCRIPTION

Job Description

Location: Melbourne | CBD

Job type: Full time / to 30 June 2022a

Organisation: Department of Health and Human Services

Salary: $87,640 - $99,438

Occupation: Other

Reference: VG/DHHS/VDWC/599810

The Department of Health and Human Services develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Our services are in line with the government's vision for making Victoria a stronger, more caring and innovative state.

Our vision is to achieve the best health, wellbeing and safety of all Victorians so that they can live a life they value.

We are building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians.

The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.

Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.

All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply.

If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on DiversityInclusion@dhhs.vic.gov.au.

The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender-related discrimination.

Number of vacancies available: 1

Office Location(s): Melbourne CBD

Position Summary:

Investigation Officer

Reporting to the Senor Investigation Officer, the Investigation Officer will effectively investigate complaints and notifications about registered and unregistered Victorian disability workers in accordance with the Disability Service Safeguards Act 2018 (Vic) (the Act). This position will gather information and prepare investigation reports, findings and documents for senior staff (which may be relied on in court proceedings). The investigation Officer will contribute to the team's operation of end to end complaint and investigation processes to support the Victorian Disability Worker Commissioner (the Commissioner) and the Disability Worker Registration Board of Victoria (the Board) in the execution of their legislated functions and powers.

An ability to conduct impartial investigations of complaints, provide sound reports and findings and a demonstrated understanding of the issues faced by people with disability will underpin success in this role.

Are you

  • An experienced investigator with professional knowledge of investigation procedures, and demonstrated experience ensuring compliance with a range of legislative requirements and guidelines?
  • Able to build, maintain and influence effective relationships with a broad range of internal and external stakeholders to deliver robust and impartial investigations and drive compliance?
  • Adept at writing and recording comprehensive case management note and third party and witness statements for reporting to manager, Board and Commissioner, and for use in court and tribunal hearings?

The Commission promotes diversity and equal opportunity in employment. If you are a person with disability or are an Aboriginal or Torres Strait Islander applicant and require advice and support with the recruitment process (including adjustments), please contact the Commission on recruitment@vdwc.vic.gov.au. All jobs can be worked flexibly, and we are building a safe and inclusive workplace where employees feel valued and can realise their potential. People with disability are encouraged to apply for this role.

How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and pre-employment screening processes. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Click 'Apply Now' below to submit your interest in this role.

For further information please visit the Department of Health and Human Services website: https://www.dhhs.vic.gov.au/

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Melbourne, VIC

Government, Defence & Emergency




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