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January

Customer Service Officer

ACT Government - Canberra Airport, ACT

Government, Defence & Emergency
Source: uWorkin

JOB DESCRIPTION

Applicants are sought from suitably experienced and motivated individuals for the role of Customer Service Officer within Access Canberra Service Centres. This position is responsible for delivering superior customer service on behalf of Access Canberra. This position is a face to face role within our Service Centres

We welcome people with experience from the community, public and private sectors and believe the more diverse our knowledge base is, the better our results will be. If you require extra supports to engage in the workforce due to a disability, if you are a veteran, or if you bring the life experience of a culturally and linguistically different background we are especially welcoming of your application. Access Canberra is comprised of ACT community members helping other ACT community members and representation and visibility of our central connectedness is key to our mission.

Eligibility/Other Requirements:
All ACTPS employees employed from 30 March 2019 in the Service Centres of Access Canberra will be employed as Scheduled workers and have their working hours scheduled in accordance with subclauses O9.15 to O9.31 of the ACT Public Sector Administrative and Related Classifications Enterprise Agreement 2018 - 2021.
Work to a scheduled roster that may involve commencing work at 7.45am and/or finishing at 6.15pm.
wear a uniform if supplied.
work at any Service Centre as required.

Notes: These are temporary positions available for a period of six months with the possibility of extension up to less than 12 months and/or permanency. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: If this sounds like you please submit a response to the Selection Criteria, (details are in the Position Description) of no more than two pages that sets out how you are the best person.

Applications should be submitted via the Apply Now button below.

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

Note

These are temporary positions available for a period of six months with the possibility of extension up to less than 12 months and/or permanency.

Apply Now

Canberra Airport, ACT

Government, Defence & Emergency




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